COVID POLICIES:

• Masks must be worn at all times inside BODYHOO Studios. Bandanas or masks with vents are not permitted. Please put on your mask prior to entering the building.

• If you are experiencing any of the following symptoms, we request that you stay home and cancel any upcoming reservations:

           Fever of 99.5 F or higher

           Persistent cough

           Headache

           Chills

           Runny Nose

           Sore Throat

           Shortness of breath

           Loss of smell and/or taste

           Fatigue

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LATE & CANCELLATION POLICIES:

• Students must be in their assigned class no later than 10 minutes after the start time. No student will be permitted to join after this time and will forfeit payment for that class.

• We have a 24-hour cancellation policy. If you have a class package and late cancel within 24 hours prior to your class start time, you will lose the credit from your package. If you paid for a single class and late cancel within 24 hours prior to your class start time, you will not be reimbursed for the class cost.

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SIGN-UP POLICY:

To guarantee your spot in any class, please reserve in advance online. Unfortunately, any class with less than 2 participants is subject to cancellation due to low enrollment.

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REFUNDS & TRANSFERS:

All purchases are non-refundable and non-transferable. Once you make a purchase, be sure to note the expiration date and use all sessions before that date. We will not extend the expiration date.

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UNLIMITED MEMBERSHIP POLICIES:

All purchases are non-refundable, non-transferable, and we will not extend the membership expiration date. We have a 24-hour cancellation policy. If you late cancel within 24 hours prior to your class start time, or do not show, you will be charged $15. Unlimited membership does not guarantee a spot in class. You still must reserve in advance. Any class with less than 2 participants is subject to cancellation due to low enrollment. We permit up to 2 suspensions of unlimited memberships per year. A letter from a medical professional must be provided to pause the membership. Memberships can only be suspended for up to 3 months from the date of the medical letter. When membership is to be reactivated, we require a letter from a medical professional providing clearance to return to exercise.

 

WAITLIST POLICY:

When classes are full, you can sign up to be on the waitlist. If there is a cancellation, you will receive a notification informing you that a spot has become available. You will have 60 minutes from that notification to book the class. If you choose to register, you will be held to our 24-hour cancellation policy. 

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ATTIRE:

• Please remove outdoor shoes upon arrival.

• Masks must be worn at all times in the studio.

• Socks are required to be worn in Pilates machine classes.

• NO jewelry or zippered clothing permitted in Hammock classes. For safety purposes, no baggy clothing is permitted for Hammock classes.

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BEHAVIOR AT THE STUDIO:

BODYHOO Studios is passionate about creating a vibrant, encouraging environment where people of all kinds and backgrounds can enjoy amazing support and fitness training. We do not tolerate bullying, disrespectful behavior or violation of others’ personal space and belongings. Such behavior will result in removal from the studio, and no longer being able to attend classes.

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FOOD & BEVERAGES:

Food and beverages, with the exception of bottled water, are not allowed in the studio. 

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AGE LIMITATIONS:

Anyone 16 years and older may sign-up for classes and private sessions. All participants under 18 years old must have a parent or legal guardian accompany them on their first visit to complete our Parental Consent Form and present a government-issued photo ID.

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Yoga mats are provided for Yoga & Pilates Mat classes, but you are welcome to bring your own.